PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Madison and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Madison
Eharmony

Ashley Madison and Eharmony Overview

Total reviews
315
595
Company responses
0
96
Issues resolved
1
1

Eharmony was first mentioned on PissedConsumer on May 12, 2008 and since then this brand received 595 reviews. It is 280 reviews more than Ashley Madison received since Jun 9, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ashley Madison customer support team and Eharmony customer service.

Ashley Madison and Eharmony Consumer Ratings

Rank
30 out of 232 in Dating and Social Networking category
37 out of 232 in Dating and Social Networking category
Website
18 in category
43 in category
Privacy and Data Security
33 in category
34 in category
Customer service
22 in category
41 in category

According to consumer ratings and reviews, Ashley Madison ranks 7 points higher in the Dating and Social Networking category than Eharmony. People gave Ashley Madison 2.1 stars for Website criterion in Dating and Social Networking category and it is 78 points higher than the worst rated brand in this category. At the same time, Eharmony was rated 1.7 stars for Website criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Privacy and Data Security criterion, than we see that Ashley Madison has a higher rating than Eharmony. Regarding Customer service criterion, consumers gave Ashley Madison 1.6 stars and it is 77% greater than other in category. Eharmony however was rated 1.4 stars and it is 57% greater than other in category.

Ashley Madison and Eharmony Rating Details

Website
2.1 (102 reviews)
1.7 (189 reviews)
Reviewer's quote

...Com is harder than getting into Area 51! I have been trying to unscribe now for over 3 months, from some website that I never subscribe too. Not interested in!! Somebody please tell me how to get out and away from this place!!..

PissedConsumer1595567

... they charged me 40 and again this week they charged me $40 even after knowing that i have cancelled my subscription and I no longer wish to be a part of this website...

Zehra P
Privacy and Data Security
1.9 (102 reviews)
1.8 (178 reviews)
Reviewer's quote

... to target real users in order for the last ones to spend their credits (money) Also, as user you will be targeted by bots and scammers trying to violate your privacy. Site clearly allows scammers to create profiles that appear and disappear in a day, leaving no trace and ready to be created again. Customer service is irresponsible, and charge model is d...

Pepe R

...All were later removed but that is a high number and security concern. Additionally this site does not make matches based on any preferences indicated. The site navigation is very antiquated for a search...

Shaniqua
Customer service
1.6 (98 reviews)
1.4 (184 reviews)
Reviewer's quote

They correct my issue right away, great customer service, very happy..

PissedConsumer1117312

No feasible matches In nearly 6 months No customer service Match isnt good but way better than this..

Arieanna

Ashley Madison and Eharmony Pros and Cons

Pros
  • Original idea
  • Meeting women
  • Potential
  • No pros
  • Profile design
  • Eharmony customer service
Cons
  • Fake website
  • No real contact
  • Did not work
  • You cant cancel subscription or payments
  • Being ripped off
  • Unable to contact

Ashley Madison and Eharmony Most Positive Reviews

Top rated reviews
5

My email id doesn't work....and my ashley madison id does not open...

5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

Ashley Madison and Eharmony Most Critical Reviews

Lowest rated reviews
1

It is all fake and lie

My experience says you will go to a game they play for you and all is fake and your credit is ch...

1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

Ashley Madison and Eharmony Latest Reviews

Recent published reviews

I can't get to my account because I can't reset my password I been trying many times and I don't get any respond mail...

Read all 315 reviews

the cost for 3 months payment is $32.95/monthly. So $32.95 x 3 months is $98.85. You charge me $313.95. I want to claim...

Read all 595 reviews

Ashley Madison and Eharmony Products and Services

Most reviewed product and services
  • Ashley Madison Account (80 reviews)
  • Ashley Madison Online Dating (35 reviews)
  • Ashley Madison Website (29 reviews)
  • Eharmony Subscription (133 reviews)
  • Eharmony Online Dating (76 reviews)
  • Eharmony Account (56 reviews)