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  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $524 AVERAGE LOSS
1.6
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Not anymore 2
  • Original idea 1

Customers don't like

  • Fake website2
  • That my account was accessed1
  • Fruad1
  • Encouraging adultery1
  • Customer service1
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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 289 TOTAL REVIEWS
  • $34.1K CLAIMED LOSSES
  • $348 AVERAGE LOSS
1.5
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Profile design 2
  • None 2
  • Easy to use website 2
  • Matching process 1
  • Local matches in 1st month 1

Customers don't like

  • Fail to do what they claim they do3
  • Acted like it was all my fault3
  • Verification procedures2
  • Send matches that are not matches2
  • Auto renewal does not turn off2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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