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Delete
  • 1 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $524 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Not anymore 2
  • Original idea 1
  • Potential 1

Customers don't like

  • Fake website2
  • Extortion emails2
  • Security very poor1
  • That my account was accessed1
  • Selection1
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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 894 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Very poor customer service7
  • Customer service6
  • Excuses6
  • Poor customer service5
  • Service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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