PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Florence Scovel and Ashley Jewels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Florence Scovel
Ashley Jewels

Florence Scovel and Ashley Jewels Overview

Total reviews 406 355
Company responses 0 0
Issues resolved 3 4

Florence Scovel and Ashley Jewels Consumer Ratings

Rank
204 out of 849 in Jewelry and Accessories category
206 out of 849 in Jewelry and Accessories category
Customer service
143 in category
113 in category
Website
172 in category
182 in category
Exchange, Refund and Cancellation Policy
126 in category
121 in category
Product or Service Quality
145 in category
122 in category

Florence Scovel and Ashley Jewels Rating Details

Customer service
1.1 (160 reviews)
1.4 (156 reviews)
Reviewer's quote

...Customer service is horrendous. No number to call. Now my sister and is out a gift and I have a broken bracelet that I paid for...

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MY ORDER WAS DAMAGED, SMASHED & BROKEN INTO PCS!! THE CUSTOMER SERVICE PHONE #1-800-400_0388 IS NOT IN SERVICE!! *** AM I SUPPOSE TO TALK TO SOMEONE LIVE?? I WANT A FULL REFUND FOR $28. 94 FOR THE PRODUCT & $. 58 INTL SERVICE CHARGE!! CAN...

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Website
1.8 (143 reviews)
1.7 (133 reviews)
Reviewer's quote

I got a response because their shipping days are all over the place on their website and email, but didn't get one when I followed up. Tried calling their number and it says 'we're open during business hours (I called during them) and no chance to leave a message or be redirected. This site is a...

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...I thought Facebook would not have ads for a total scame of a company on their website. I have also never placed an order where my receipt and purchase infor was done through Facebook IM. Shame on me for not checking reviews for this company before placing an order...

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Exchange, Refund and Cancellation Policy
1.2 (126 reviews)
1.2 (128 reviews)
Reviewer's quote

...on 26th Nov2018 after many months of emails still have not received order, monies taken on above date, this morning have received email to contact FS for refund as they are unable to fulfil my order. Very Disappointed Customer. Contact with all has been unacceptable with automated messages sent?? Will not be ordering...

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...OUT OVER 10 OR MORE EMAILS & DIDNT GET ANY HELP @ALL!! IM REALLY, REALLY UPSET I HAVE TO GO THROUGH ALOT OF BS JUST TO GET HELP!! ALL I WANT IS MY FULL REFUND OF $28. 94 FOR THE PRODUCT & $. 58 FOR INTL SERVICE CHARGE!! CAN SOMEONE, ANYONE LIKE A MANAGER CAL@1lME @1-808-840-0771...

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Product or Service Quality
1.4 (123 reviews)
1.6 (123 reviews)
Reviewer's quote

Ordered product 11/27/2018 received tracking that a label was printed in Buffalo, NY on 11/30/2018. Tracking states printed label does not guarantee receipt of product to be shipped. It's 12/18/2018 and there is no further tracking info for my order...

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1st of all ur customer service phone# isn't in service, 2nd I dont know how many emails I send &;;;;;;;;;;;;;;;;;;;;;; I'm getting no HELP @all!! I JUST WANT TO GET BACK MY FULL REFUND ON THIS ORDER!! MY ORDER WAS DAMAGED, SMASHED...

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Florence Scovel and Ashley Jewels Pros and Cons

Pros
  • Look of goods on website
  • Goods look good
  • Good service
  • Disgusting
  • Complete sham
  • Product i ordered but will probably never see it in person
Cons
  • Unresolved complaint
  • Poor customer service
  • Lack of customer service
  • Terrible customer service
  • Very poor customer service
  • Lack of response to my complaint

Florence Scovel and Ashley Jewels Most Positive Reviews

Top rated reviews
5

I placed an order on Nov 14th. Received my email stating it was shipped out. I still, to this day have not received...

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5

I've ordered 2 rings from Ashley Jewels and altho they've taken a while to get here as have come from China they've...

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5

I bought a mother daughter bracelet for Christmas on Dec 24, I called them how I need this for my daughter as she is...

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5

Placed my order on 5/13/16 and recived it today 5/26/16.
Very pleased and will order from them again soon!

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Florence Scovel and Ashley Jewels Most Critical Reviews

Lowest rated reviews
1

Ordered bracelets and received order confirmation followed by a fake tracking number. Contacted them about it and they...

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1

I ordered and paid for an item from Ashley Jewels after seeing it advertised on their website and facebook page. The...

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1

I ordered 6 bracelets from this so called company also paid via pay pal so How do I stand...

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1

I had ordered online via their Facebook advert over four weeks ago. Nothing received - emailed them numerous times and t...

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Florence Scovel and Ashley Jewels Latest Reviews

Recent published reviews
1

Charged me but never sent product

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1

HO ORDINATO 3 COSE E DOPO AVER ATTESO 2 MESI, UNA SOLA E 'GIUSTA. UNA MANCA E UNA E 'TOTALMENTE SBAGLIATA

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1.2

I ordered two Three Sister pins. After my credit card had been charged, the package finally arrived. In it was only one...

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No votes

Ordered a birthstone necklace, engraved. Never received confirmation of order or tracking number. My account was...

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Florence Scovel and Ashley Jewels Products and Services

Most reviewed product and services
  • Florence Scovel Shipping Service (95 reviews)
  • Florence Scovel Bracelet (59 reviews)
  • Florence Scovel Necklace (29 reviews)
  • Ashley Jewels Shipping Service (126 reviews)
  • Ashley Jewels Customer Care (23 reviews)
  • Ashley Jewels Bracelet (18 reviews)