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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 2305 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to18
  • Customer service sucks10
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
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Z Gallerie

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Store merchandising 5
  • Display in store 3
  • Design 1
  • Shopping in the store 1
  • Horrid manager 1

Customers don't like

  • Customer service8
  • Liars2
  • Order status2
  • Problem resolution2
  • Unorganized2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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