Start a new comparison
Delete

Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 103 COMPANY RESPONSES
  • 2366 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 12
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service sucks12
  • Customer service12
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
Delete

West Elm

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 24 COMPANY RESPONSES
  • 510 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.9
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design aesthetic 9
  • Merchandise 6
  • Design 6
  • Style and design 5
  • Product design 5

Customers don't like

  • Customer service23
  • Lack of action to fix the problem8
  • Late delivery6
  • Customer service response6
  • Delivery and product quality5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel