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Value City Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 517 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales people 5
  • Sales rep 2
  • Selection 1
  • Showroom display 1
  • Service tech 1

Customers don't like

  • Rude customer service9
  • Quality of furniture6
  • Not profesional manager5
  • Quality of furniture and repair5
  • Repair4
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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 9 ISSUES RESOLVED
  • 52 COMPANY RESPONSES
  • 2278 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to38
  • Quality of furniture24
  • Customer service sucks23
  • Customer service21
  • No one wanted to fix problem20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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