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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 541 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales rep 10
  • Selection 3
  • Showroom display 3
  • Sales reps did lie to me 1
  • Service tech 1

Customers don't like

  • Rude customer service10
  • Delivery service was a nightmare9
  • Repair9
  • Quality of furniture7
  • Quality of product6
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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 88 COMPANY RESPONSES
  • 2344 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Design of furniture 19
  • Salesperson 12
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks12
  • Customer service11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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