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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 2305 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 18
  • Salesperson 10
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to17
  • Customer service sucks10
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Sales people 5
  • Sales rep 3
  • Selection 1
  • Showroom display 1
  • Service tech 1

Customers don't like

  • Customer service3
  • Repair3
  • Delivery service was a nightmare3
  • Quality of furniture and repair3
  • Rude customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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