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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 85 COMPANY RESPONSES
  • 2337 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 12
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service11
  • Customer service sucks11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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Ultra Shield

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $44.4K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

No items

Customers don't like

  • Poor customer service and warranty10
  • Bad follow through6
  • Did not deliver what was promised5
  • Poor customer service4
  • Poor costumer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
New Port Richey, Florida, United States #1322289

Ultra Shield are warranty scammers.They say one thing and do another.

They aren't maintaining good faith between Lazyboy and the customer after POS.Ashley in California never operated in this manner.