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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 109 COMPANY RESPONSES
  • 2372 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 12
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service sucks12
  • Customer service12
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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Ultra Shield

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $47.3K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

No items

Customers don't like

  • Poor customer service and warranty10
  • Bad follow through6
  • Poor customer service5
  • Did not deliver what was promised5
  • Poor costumer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
New Port Richey, Florida, United States #1322289

Ultra Shield are warranty scammers.They say one thing and do another.

They aren't maintaining good faith between Lazyboy and the customer after POS.Ashley in California never operated in this manner.