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The Room Place
Ashley Furniture

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

The Room Place

The Room Place

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
Rank
267 out of 2093
in Furniture and Decor category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    33
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    04:54
  • ISSUES RESOLVED
    33%
Top Products and Services
1.5
26 reviews
1.6
15 reviews
2.4
14 reviews
Ashley Furniture

Ashley Furniture

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2706 TOTAL REVIEWS
Rank
263 out of 2093
in Furniture and Decor category
Rating Details
Customer service
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    173
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    9%
Top Products and Services
1.8
449 reviews
1.8
360 reviews
1.8
213 reviews

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Anonymous
#1533610

We ended up returning the furniture to the Room Place and purchasing a bed from Overstock. We were happy with the one bed frame that we purchased for my other daughter and decided that was a better option than keeping The Room Place furniture.

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