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Ashley Furniture
The Room Place

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ashley Furniture

Ashley Furniture

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2725 TOTAL REVIEWS
Rank
266 out of 2113
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    193
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    8%
Top Products and Services
1.8
451 reviews
1.8
364 reviews
1.8
213 reviews
The Room Place

The Room Place

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 197 TOTAL REVIEWS
Rank
272 out of 2113
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    35
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    04:54
  • ISSUES RESOLVED
    33%
Top Products and Services
2.1
27 reviews
1.6
15 reviews
2.4
14 reviews

How would you compare Ashley Furniture vs The Room Place?

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Anonymous
#1533610

We ended up returning the furniture to the Room Place and purchasing a bed from Overstock. We were happy with the one bed frame that we purchased for my other daughter and decided that was a better option than keeping The Room Place furniture.

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