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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 74 COMPANY RESPONSES
  • 2316 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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The Room Place

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $90.6K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Gentlemen that sold me sofa 3
  • What i got at 1st 2
  • Furniture 1
  • Style of bed i received 1
  • Idea of giving this gift to my son 1

Customers don't like

  • False advertise and warranty4
  • Customer service4
  • Had no solution to the issue2
  • Poor quality of product and really bad customer service2
  • Disgusting violated1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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