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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2221 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 17
  • Salesperson 11
  • Price 6
  • Customer service 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to32
  • Customer service sucks23
  • Quality of furniture22
  • Customer service17
  • No one wanted to fix problem17
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The Dump

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $42.8K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Amy swanson-sales person 1
  • Sales person 1
  • Salesman 1
  • Store layout and selection 1
  • Upset 1

Customers don't like

  • Lousy customer service and no resolution5
  • Bad uality leather couch2
  • Product2
  • Very bad no help from customer service2
  • Slow resolution to our bad purchase1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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