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Ashley Furniture
The Brick

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ashley Furniture

Ashley Furniture

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2713 TOTAL REVIEWS
Rank
262 out of 2102
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    179
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    8%
Top Products and Services
1.8
449 reviews
1.8
361 reviews
1.8
213 reviews
The Brick

The Brick

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 271 TOTAL REVIEWS
Rank
316 out of 2102
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Delivery Service
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    46%
  • AVG CALL DURATION
    01:18
  • ISSUES RESOLVED
    0%
Top Products and Services
2
51 reviews
1.3
18 reviews
1.7
13 reviews

How would you compare Ashley Furniture vs The Brick?

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Anonymous
#1573676

Don’t buy from The Brick. No customer service whatsoever!!!

Horrible, horrible, horrible.

It never used to be this way, but it is now (2018). Shop elsewhere!!

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