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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 89 COMPANY RESPONSES
  • 2346 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 12
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks12
  • Customer service11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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TempurPedic

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Store where i purchaced 3
  • Answered the phone 2
  • Bed is amazing 2
  • Quality issue and warranty 1
  • Quality of product 1

Customers don't like

  • Mattress at all4
  • Permannt valleys and sag spots3
  • Warranty2
  • Warranty issue2
  • Warrant and customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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