PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Talize as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture
Talize

Ashley Furniture and Talize Overview

Total reviews
2769
11
Company responses
126
0
Issues resolved
15
0

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2769 reviews. It is 2758 reviews more than Talize received since Apr 18, 2013.

Ashley Furniture and Talize Consumer Ratings

Rank
269 out of 1894 in Furniture and Decor category
128 out of 1894 in Furniture and Decor category
Customer service
235 in category
140 in category
Product or Service Quality
237 in category
112 in category
Staff
236 in category
123 in category

According to consumer ratings and reviews, Talize ranks 141 points higher in the Furniture and Decor category than Ashley Furniture. People gave Ashley Furniture 1.4 stars for Customer service criterion in Furniture and Decor category and it is 370 points higher than the worst rated brand in this category. At the same time, Talize was rated 1.9 stars for Customer service criterion in this category and it is 465 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Talize has a higher rating than Ashley Furniture. Regarding Staff criterion, consumers gave Ashley Furniture 1.7 stars and it is 61% greater than other in category. Talize however was rated 2.3 stars and it is 80% greater than other in category.

Ashley Furniture and Talize Rating Details

Customer service
1.4 (709 reviews)
1.9 (7 reviews)
Reviewer's quote

...You have terrible customer service and won't be open long if you can't treat your customers better..

PissedConsumer1760599

She had no customer service skills at all at least not with native people and so therefore will take my business elsewhere where I can be treated like I should be like I am a human being not something to be ridiculed. My self esteem is low to begin with and so is my confidence and she took that...

PissedConsumer1411609
Product or Service Quality
1.5 (624 reviews)
2.3 (4 reviews)
Reviewer's quote

The store, dispatch and warehouse all LACK communication and costumer service. I even reached back out to the manager on Friday to give him an update and he told the receptionist to let me know he was busy, and he couldn’t talk. How do you run a business like this???? Throughout this whole ordeal...

Mariah N

...Some staff seem to be friendly but others seem to be moulded in management style, not always a good thing for a good shopping experience The store seems to be clean and fully stocked and product rolling out on a regular interval but some days a great deal of noise follows it...

PissedConsumer1735697
Staff
1.7 (617 reviews)
2.3 (6 reviews)
Reviewer's quote

...I was told by several members of Ashley staff from customer service, the sales reps at the San Francisco store, the Manager, his supervisor on duty..

DUANE M

she said she would go out on the floor and remove them but how does this amount of crap get past their pricing staff and make it on the floor? Also considering she didnt actually bother to ask me what the items were I doubt she actually did anything about it lol left feeling so uncomfortable...

Salty J

Ashley Furniture and Talize Pros and Cons

Pros
  • Design of furniture
  • Salesperson
  • Price
  • Sale days
Cons
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem
  • Bad customer service
  • Whole experience i have never been treated worse
  • Overpriced

Ashley Furniture and Talize Most Positive Reviews

Top rated reviews
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

3.9

I was always happy with the Dixie Dundas Talize store until NOW! I would leave hundreds of dollars behind at this...

Ashley Furniture and Talize Most Critical Reviews

Lowest rated reviews
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

1

I was discriminated and ridiculed by a young blonde employee that works at Talize in London Ontario. The first time she...

Ashley Furniture and Talize Latest Reviews

Recent published reviews
1

This is our story and we are unimpressed: Absolutely the worst service I've experienced. We purchased a sectional with...

Read all 2769 reviews
2.6

I find floor management to be curt, and unfriendly, they seem to be self involved. Some staff seem to be friendly but ot...

Read all 11 reviews

Ashley Furniture and Talize Products and Services

Most reviewed product and services
  • Ashley Furniture Sofa (455 reviews)
  • Ashley Furniture Furniture Set (370 reviews)
  • Ashley Furniture Delivery Service (215 reviews)
  • Talize Customer Care (4 reviews)