PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Talize as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture
Talize

Ashley Furniture and Talize Overview

Total reviews
2741
10
Company responses
126
0
Issues resolved
14
0

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2741 reviews. It is 2731 reviews more than Talize received since Apr 18, 2013.

Ashley Furniture and Talize Consumer Ratings

Rank
269 out of 2125 in Furniture and Decor category
145 out of 2125 in Furniture and Decor category
Customer service
228 in category
138 in category
Product or Service Quality
232 in category
100 in category
Staff
229 in category
132 in category

According to consumer ratings and reviews, Talize ranks 124 points higher in the Furniture and Decor category than Ashley Furniture. People gave Ashley Furniture 1.4 stars for Customer service criterion in Furniture and Decor category and it is 366 points higher than the worst rated brand in this category. At the same time, Talize was rated 1.8 stars for Customer service criterion in this category and it is 456 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Talize has a higher rating than Ashley Furniture. Regarding Staff criterion, consumers gave Ashley Furniture 1.8 stars and it is 61% greater than other in category. Talize however was rated 2.2 stars and it is 78% greater than other in category.

Ashley Furniture and Talize Rating Details

Customer service
1.4 (684 reviews)
1.8 (6 reviews)
Reviewer's quote

Since then Ashley has changed our "delivery" date 3 times! Each change included a complete stone-walling by the customer service reps of Ashley. Our 3rd delivery date was the most ridiculous of all. My wife received a robo type call that stated our delivery date and to only contact them if someone...

Lottie

She had no customer service skills at all at least not with native people and so therefore will take my business elsewhere where I can be treated like I should be like I am a human being not something to be ridiculed. My self esteem is low to begin with and so is my confidence and she took that...

PissedConsumer1411609
Product or Service Quality
1.6 (604 reviews)
2.3 (3 reviews)
Reviewer's quote

Nothing on website is in store. Sales rep stated could order it and have it delivered in 6-8 weeks. I would't be at the store for furniture if I could wait 6-8 weeks!!! Rep follows you around the store not giving you time to choose anything.

PissedConsumer1718422

Ived worked jobs where this is policy and I get its annoying to deal with but as a consumer it makes sense to try to ask for a deal if the product isnt in great shape. So I asked my cashier and without even looking at the item (?) she said no and that items are all priced "according to condition"....

Salty J
Staff
1.8 (599 reviews)
2.2 (5 reviews)
Reviewer's quote

...These guys need a new delivery company and a new staff that knows what is going on. :angry: ***..

Vernon D

I was always happy with the Dixie Dundas Talize store until NOW! I would leave hundreds of dollars behind at this Talize! I learned tonight that the old staff was terminated. So many awesome dedicated caring kind hard working EX staff that were employed. Please bring back the old staff for they...

Tashea

Ashley Furniture and Talize Pros and Cons

Pros
  • Design of furniture
  • Salesperson
  • Price
No votes
Cons
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem
  • Bad customer service
  • Whole experience i have never been treated worse
  • Overpriced

Ashley Furniture and Talize Most Positive Reviews

Top rated reviews
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

3.9

I was always happy with the Dixie Dundas Talize store until NOW! I would leave hundreds of dollars behind at this...

Ashley Furniture and Talize Most Critical Reviews

Lowest rated reviews
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

1

I was discriminated and ridiculed by a young blonde employee that works at Talize in London Ontario. The first time she...

Ashley Furniture and Talize Latest Reviews

Recent published reviews
1

Purchased kitchen table w 4 chairs AND 4 stools that match table. Paid entire bill on credit card 10/20/19. Chairs and...

Read all 2741 reviews
2

I shop at a few different locations in the Hamilton/Burlington area. Today I found a bag with a couple holes and in my e...

Read all 10 reviews

Ashley Furniture and Talize Products and Services

Most reviewed product and services
  • Ashley Furniture Sofa (451 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)
  • Talize Customer Care (4 reviews)