PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stearns And Foster and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stearns And Foster
Ashley Furniture

Stearns And Foster and Ashley Furniture Overview

Total reviews
5
2769
Company responses
0
126
Issues resolved
0
15

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2769 reviews. It is 2764 reviews more than Stearns And Foster received since Jun 17, 2013.

Stearns And Foster and Ashley Furniture Consumer Ratings

Rank
334 out of 1894 in Furniture and Decor category
269 out of 1894 in Furniture and Decor category
Warranty
288 in category
231 in category
Customer service
331 in category
235 in category
Diversity of Products or Services
399 in category
273 in category

According to consumer ratings and reviews, Ashley Furniture ranks 65 points higher in the Furniture and Decor category than Stearns And Foster. People gave Stearns And Foster 1 stars for Warranty criterion in Furniture and Decor category and it is 184 points higher than the worst rated brand in this category. At the same time, Ashley Furniture was rated 1.4 stars for Warranty criterion in this category and it is 241 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Ashley Furniture has a higher rating than Stearns And Foster. Regarding Diversity of Products or Services criterion, consumers gave Stearns And Foster 1 stars and it is 84% worse than other in category. Ashley Furniture however was rated 2.1 stars and it is 58% worse than other in category.

Stearns And Foster and Ashley Furniture Rating Details

Warranty
1 (1 review)
1.4 (518 reviews)
Reviewer's quote

Reached out to stearns and foster with a issue concerning our king size mattress that we purchased in 2015 at the recommendation of a VA Dr. He said this was the one he would recommend to help my husbands back issues. Over the last 6. months a hump has developed in the middle of the bed. We called...

Nancy b

Briles Rd Broken Base Recliner Peoria AZ 85383 480-510-9170 Purchased extended warranty when we purchased our furniture October 28 Called about broken base on recliner and told to go in to store. October 28 went to Bell location where purchased and told a tech would call me to come out. November...

PissedConsumer1739221
Customer service
1 (1 review)
1.4 (709 reviews)
Reviewer's quote

No items

...You have terrible customer service and won't be open long if you can't treat your customers better..

PissedConsumer1760599
Diversity of Products or Services
1 (1 review)
2.1 (541 reviews)
Reviewer's quote

No items

The worst part is their *** Returns/refund/exchange policy related (opened/used products) they can’t be returned or exchanged. I’m pissed, the showroom model didn’t have a toxic odor, but the brand new recliner that was delivered yesterday has a very pungent chemical odor that’s literally made me...

PissedConsumer1710543

Stearns And Foster and Ashley Furniture Pros and Cons

Pros
No votes
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Warranty not what is advertised
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem

Stearns And Foster and Ashley Furniture Most Positive Reviews

Top rated reviews
No votes
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

Stearns And Foster and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1.7

Reached out to stearns and foster with a issue concerning our king size mattress that we purchased in 2015 at the...

1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

Stearns And Foster and Ashley Furniture Latest Reviews

Recent published reviews

I purchased a Sterns and Foster mattress and box spring, from Ali at the Murrieta, CA store. I chose this particular mat...

Read all 5 reviews
1

This is our story and we are unimpressed: Absolutely the worst service I've experienced. We purchased a sectional with...

Read all 2769 reviews

Stearns And Foster and Ashley Furniture Products and Services

Most reviewed product and services
  • Stearns And Foster Mattress (24 reviews)
  • Stearns And Foster Bed (3 reviews)
  • Stearns And Foster Elite Luxury Plush Mattress (1 review)
  • Ashley Furniture Sofa (455 reviews)
  • Ashley Furniture Furniture Set (370 reviews)
  • Ashley Furniture Delivery Service (215 reviews)