Ashley Furniture vs Star Furniture

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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2193 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Design of furniture 19
  • Salesperson 11
  • Price 7
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to36
  • Quality of furniture24
  • Customer service sucks23
  • No one wanted to fix problem20
  • Customer service19

Products by Ashley Furniture

No items

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Star Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $38.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Customer service4
  • Product4
  • Upper management3
  • Misrepresenting when the problem would be fixed1
  • Service department1

Products by Star Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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