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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 74 COMPANY RESPONSES
  • 2316 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I have only delt with the store i purchased from 9
  • Color 8
  • Comfort 8
  • Look of the sofa 7
  • Comfort quality 6

Customers don't like

  • Inferior quality for the price7
  • Quality and wearability6
  • Cannot find any phone number to contact them5
  • Quality5
  • Really bad quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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