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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2221 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 17
  • Salesperson 11
  • Price 6
  • Customer service 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to32
  • Customer service sucks23
  • Quality of furniture22
  • Customer service17
  • No one wanted to fix problem17
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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 284 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Comfort 8
  • Color 7
  • I have only delt with the store i purchased from 7
  • Look of the sofa 7
  • Comfort quality 6

Customers don't like

  • Poor quality of material12
  • Quality and wearability11
  • Inferior quality for the price10
  • Cannot find any phone number to contact them9
  • Poor quality8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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