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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 2221 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 17
  • Salesperson 11
  • Price 6
  • Customer service 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to32
  • Customer service sucks23
  • Quality of furniture22
  • Customer service17
  • No one wanted to fix problem17
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Sleepys

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 416 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 4
  • Showroom possibilities 3
  • Corporate customer service 2
  • Warranty service 2
  • Sales people i worked with - they were true advocates 1

Customers don't like

  • Terrible customer service20
  • Misinformed us15
  • Misinformation13
  • Salesman lied to us11
  • Extra cost for exchange7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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