PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Simmons Bedding Company and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Simmons Bedding Company
Ashley Furniture

Simmons Bedding Company and Ashley Furniture Overview

Total reviews
250
2740
Company responses
0
126
Issues resolved
1
14

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2740 reviews. It is 2490 reviews more than Simmons Bedding Company received since Jan 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ashley Furniture customer support team than with Simmons Bedding Company customer service.

Simmons Bedding Company and Ashley Furniture Consumer Ratings

Rank
43 out of 310 in Bed and Bath category
268 out of 2124 in Furniture and Decor category
Customer service
33 in category
228 in category
Product or Service Quality
42 in category
232 in category
Style and Design
36 in category
243 in category

Simmons Bedding Company and Ashley Furniture Rating Details

Customer service
1.7 (35 reviews)
1.4 (683 reviews)
Reviewer's quote

...The customer service from Simmons was very arrogant the first time I contacted them, when I contacted them again they didn't have the decency to contact me again . This is the most uncomfortable mattress already, giving us back pains, knee pains and hip pains etc. (In a very short time...

Becky R

...between the myself or customer service many times. I was finally able to have the Entertainment Center delivered to me the last week of Oct. 2019...

Nadine F
Product or Service Quality
1.5 (31 reviews)
1.6 (604 reviews)
Reviewer's quote

...We will never buy another Simmons product. There are online reviews of various mattresses, but I guess we didn't take enough time to check. These were purchased at Sears (NY), by the way...

PissedConsumer1173414

Nothing on website is in store. Sales rep stated could order it and have it delivered in 6-8 weeks. I would't be at the store for furniture if I could wait 6-8 weeks!!! Rep follows you around the store not giving you time to choose anything.

PissedConsumer1718422
Style and Design
2.2 (25 reviews)
2.6 (506 reviews)
Reviewer's quote

We ordered the mattress and it came 3 weeks later, delivered but not correctly set up on the frame and now they are stating it is our fault on the frame when their delivery should be looking at how it fits. The inspector was nice came out to look but the company takes absolutely no ownership and...

PissedConsumer1170382

Several switches need replacing now as the seats are now regular seats, no recline.

PissedConsumer1716390

Simmons Bedding Company and Ashley Furniture Pros and Cons

Pros
  • Mattress x 6 months then began saggina
  • Bloody nightmae
  • Appearance and comfort
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Very shoddy workmanship
  • Sub par products
  • Product and customer service
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem

Simmons Bedding Company and Ashley Furniture Most Positive Reviews

Top rated reviews
4.5

Matress was sagging on one side and had a deep depression in it. I called the place we bought it and they handled the...

5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

Simmons Bedding Company and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

My review is for a Simmons Beautysleep (Huntcliff Plush Euro to be specific) I bought online. First of all the fumes...

1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

Simmons Bedding Company and Ashley Furniture Latest Reviews

Recent published reviews
2.3

When the chair was delivered the box can in several parts.
The chair was showing thru the box.
I think was shipped to anot...

Read all 250 reviews
1

I ordered a bedroom set online. They clearly show 2 options one for shipping address and one for billing address. I...

Read all 2740 reviews

Simmons Bedding Company and Ashley Furniture Products and Services

Most reviewed product and services
  • Simmons Bedding Company Mattress (98 reviews)
  • Simmons Bedding Company Furniture Set (4 reviews)
  • Simmons Bedding Company Sofa (3 reviews)
  • Ashley Furniture Sofa (451 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)