PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Simmons Bedding Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture
Simmons Bedding Company

Ashley Furniture and Simmons Bedding Company Overview

Total reviews
2745
250
Company responses
126
0
Issues resolved
14
1

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2745 reviews. It is 2495 reviews more than Simmons Bedding Company received since Jan 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ashley Furniture customer support team than with Simmons Bedding Company customer service.

Ashley Furniture and Simmons Bedding Company Consumer Ratings

Rank
270 out of 2130 in Furniture and Decor category
42 out of 310 in Bed and Bath category
Customer service
No votes
32 in category
Product or Service Quality
No votes
42 in category
Staff
No votes
36 in category

Ashley Furniture and Simmons Bedding Company Rating Details

Customer service
No votes
1.7 (35 reviews)
Reviewer's quote

...THIS IS BAD CUSTOMER SERVICE!!!..

Almond

...The customer service from Simmons was very arrogant the first time I contacted them, when I contacted them again they didn't have the decency to contact me again . This is the most uncomfortable mattress already, giving us back pains, knee pains and hip pains etc. (In a very short time...

Becky R
Product or Service Quality
No votes
1.5 (31 reviews)
Reviewer's quote

...Contacted customer service and after numerous calls and sending pictures of the defect we were told not covered under warranty. This was only one year that this was covered. So why buy the extended warranty?? So they can make more money...

Javante

...We will never buy another Simmons product. There are online reviews of various mattresses, but I guess we didn't take enough time to check. These were purchased at Sears (NY), by the way...

PissedConsumer1173414
Staff
No votes
2 (24 reviews)
Reviewer's quote

...These guys need a new delivery company and a new staff that knows what is going on. :angry: ***..

Vernon D

I purchased a leather bonded sectional from big lots three years ago. For two years we hardly used it so there was no peeling. A year ago we placed it in the living room and it is peeling from everywhere. It gets all over your clothes. Worse i have a year old and it comes off on her hands. She is...

Rina F

Ashley Furniture and Simmons Bedding Company Pros and Cons

Pros
  • Design of furniture
  • Salesperson
  • Price
  • Mattress x 6 months then began saggina
  • Bloody nightmae
  • Appearance and comfort
Cons
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem
  • Very shoddy workmanship
  • Sub par products
  • Product and customer service

Ashley Furniture and Simmons Bedding Company Most Positive Reviews

Top rated reviews
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

4.5

Matress was sagging on one side and had a deep depression in it. I called the place we bought it and they handled the...

Ashley Furniture and Simmons Bedding Company Most Critical Reviews

Lowest rated reviews
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

1

My review is for a Simmons Beautysleep (Huntcliff Plush Euro to be specific) I bought online. First of all the fumes...

Ashley Furniture and Simmons Bedding Company Latest Reviews

Recent published reviews
2.4

Recliner order on 10/26/19 and was told to call and schedule delivery. I call and scheduled delivery for 12/11/19,...

Read all 2745 reviews
2.3

When the chair was delivered the box can in several parts.
The chair was showing thru the box.
I think was shipped to anot...

Read all 250 reviews

Ashley Furniture and Simmons Bedding Company Products and Services

Most reviewed product and services
  • Ashley Furniture Sofa (452 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)
  • Simmons Bedding Company Mattress (98 reviews)
  • Simmons Bedding Company Furniture Set (4 reviews)
  • Simmons Bedding Company Beautyrest Firm Mattress (3 reviews)