Rooms To Go vs Ashley Furniture
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rooms To Go and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Rooms To Go and Ashley Furniture Overview
Total reviews | 2849 | 3721 |
Company responses | 0 | 126 |
Issues resolved | 28 | 20 |
Rooms To Go and Ashley Furniture Consumer Ratings
Rooms To Go and Ashley Furniture Rating Details
Rooms To Go and Ashley Furniture Pros and Cons
- Sales representative
- Good price
- Attentive sales person
- Design of furniture
- Salesperson
- Price
- Horrible customer service
- Business ethics
- Unprofessional customer service
- Customer service
- Customer service sucks
- Customer satisfaction unimportant
Rooms To Go and Ashley Furniture Most Positive Reviews
Purchased fortega service plan on bedroom salesperson did not include nightstands. Told it was my fault for not...
No complaints I just need where to order a replacement control for my recliner
I have no problem with this company.
I went to the Rooms To Go outlet store in Gainesville,Fla today. I have to say great store and great customer service....
I spoke with corporate and they said on Wednesday February 24th they would come out and measure the bed again Define...
Rooms To Go and Ashley Furniture Most Critical Reviews
i bought a living room set from them in Rockwell Texas they were more than happy to take my money this happened in...
can't use the loveseat it hasn't been delivered yet it's on back order, This set is larger then i thought can not use...
This company is horrible. They delivered me the wrong bedroom 3 times. You cant speak to a supervisor, you get stuck...
Poorly made product
Horrendous customer service
Even worse communication
I was delivered damaged products multiple times
Rooms To Go and Ashley Furniture Latest Reviews
I have gotten one bill on my purchase. I have received any more and I DO NOT want to do paperless. Thank you
Handle broke off recliner. After an hour, I was able to reach Warranty. They said they sent a link for the claim, but...
Brand new white leather sofa and love seat by the Drew brothers. Sections are turning reddish-pink. The service rep....
My chair has never been fixed my claim number is 934929 you have sent the wrong part and your repair man cannot use...
Neither rank high with me
Product or Service Quality
Have been disappointed with both, will look elsewhere for future furniture
N/A
I have something else to compare
I was shopping for a fairly major purchase and felt it was important to do my research. Their salesman tried to guilt me into buying THAT day!!!! I was so irritated that I haven’t been back!
They both suck
Product or Service Quality
Both have no problem delivering you defective product which both know it's defective before it leaves the warehouse
Ashley has reached out to me via Twitter we will see, as far as Rooms To Go I will NEVER shop there again. They sole me a 5 year warranty which they refused to repair 3 different defects they are liars and cheats.
How would you compare Rooms To Go vs Ashley Furniture?
poor customer service
Product or Service Quality
cheap quality
I have something else to compare
both companies ignore the opportunity to help
Rooms to go CS are very accommodating.
Product or Service Quality
Very poor service & products for ashley.. what they will do if you order from ashley they will give you a defective item and the delivery team will just say you just call they warranty because our job is just to deliver ..
I have something else to compare
Ashley will not replace your defective item instead just offer you a 30% discount for a defective item
Rooms to go was worse. We walked threw the whole store no on asked for help.
AM to top it off an associate was leaning against the wall texting. We walked buy him he just moved his feet
Product or Service Quality
Na
I have something else to compare
Ma