Ashley Furniture vs Rooms To Go
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ashley Furniture and Rooms To Go Overview
Total reviews | 3721 | 2849 |
Company responses | 126 | 0 |
Issues resolved | 20 | 28 |
Ashley Furniture and Rooms To Go Consumer Ratings
Ashley Furniture and Rooms To Go Rating Details
Ashley Furniture and Rooms To Go Pros and Cons
- Design of furniture
- Salesperson
- Price
- Sales representative
- Good price
- Attentive sales person
- Customer service
- Customer service sucks
- Customer satisfaction unimportant
- Horrible customer service
- Business ethics
- Unprofessional customer service
Ashley Furniture and Rooms To Go Most Positive Reviews
No complaints I just need where to order a replacement control for my recliner
I have no problem with this company.
Purchased fortega service plan on bedroom salesperson did not include nightstands. Told it was my fault for not...
I spoke with corporate and they said on Wednesday February 24th they would come out and measure the bed again Define...
I went to the Rooms To Go outlet store in Gainesville,Fla today. I have to say great store and great customer service....
Ashley Furniture and Rooms To Go Most Critical Reviews
After 8 weeks no product and i was told no refund. I was told even if it was a year no refund. They said it was in the...
This company is the worst experience ever for me. I bought a bedroom set from them and had it delivered and set up. Afte...
I bought a sofa and love seat from Ashley’s one yr ago .It was paid off using our card.I bought 2more sofas on line...
They dont honor there products i been going back and fourth with them to make it right i spoke to serveral managers and...
Ashley Furniture and Rooms To Go Latest Reviews
Handle broke off recliner. After an hour, I was able to reach Warranty. They said they sent a link for the claim, but...
I have gotten one bill on my purchase. I have received any more and I DO NOT want to do paperless. Thank you
My chair has never been fixed my claim number is 934929 you have sent the wrong part and your repair man cannot use...
Brand new white leather sofa and love seat by the Drew brothers. Sections are turning reddish-pink. The service rep....
Neither rank high with me
Product or Service Quality
Have been disappointed with both, will look elsewhere for future furniture
N/A
I have something else to compare
I was shopping for a fairly major purchase and felt it was important to do my research. Their salesman tried to guilt me into buying THAT day!!!! I was so irritated that I haven’t been back!
They both suck
Product or Service Quality
Both have no problem delivering you defective product which both know it's defective before it leaves the warehouse
Ashley has reached out to me via Twitter we will see, as far as Rooms To Go I will NEVER shop there again. They sole me a 5 year warranty which they refused to repair 3 different defects they are liars and cheats.
How would you compare Ashley Furniture vs Rooms To Go?
poor customer service
Product or Service Quality
cheap quality
I have something else to compare
both companies ignore the opportunity to help
Rooms to go CS are very accommodating.
Product or Service Quality
Very poor service & products for ashley.. what they will do if you order from ashley they will give you a defective item and the delivery team will just say you just call they warranty because our job is just to deliver ..
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Ashley will not replace your defective item instead just offer you a 30% discount for a defective item
Rooms to go was worse. We walked threw the whole store no on asked for help.
AM to top it off an associate was leaning against the wall texting. We walked buy him he just moved his feet
Product or Service Quality
Na
I have something else to compare
Ma