Ashley Furniture vs Rooms To Go
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ashley Furniture and Rooms To Go Overview
Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2743 reviews. It is 503 reviews more than Rooms To Go received since Jun 13, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ashley Furniture customer support team and Rooms To Go customer service.
Ashley Furniture and Rooms To Go Consumer Ratings
According to consumer ratings and reviews, Rooms To Go ranks 3 points higher in the Furniture and Decor category than Ashley Furniture. People gave Ashley Furniture 1.4 stars for Customer service criterion in Furniture and Decor category and it is 367 points higher than the worst rated brand in this category. At the same time, Rooms To Go was rated 1.4 stars for Customer service criterion in this category and it is 371 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ashley Furniture has a higher rating than Rooms To Go. Regarding Staff criterion, consumers gave Ashley Furniture 1.8 stars and it is 62% greater than other in category. Rooms To Go however was rated 2 stars and it is 70% greater than other in category.
Ashley Furniture and Rooms To Go Rating Details
Ashley Furniture and Rooms To Go Pros and Cons
- Design of furniture
- Salesperson
- Price
- Sales representative
- Good price
- Friendly sales person
- Customer service
- Customer service sucks
- No one wanted to fix problem
- Horrible customer service
- Business ethics
- Unprofessional customer service
Ashley Furniture and Rooms To Go Most Positive Reviews
Ashley Furniture and Rooms To Go Most Critical Reviews
Ashley Furniture and Rooms To Go Latest Reviews
Ashley Furniture and Rooms To Go Products and Services
- Ashley Furniture Sofa (452 reviews)
- Ashley Furniture Furniture Set (361 reviews)
- Ashley Furniture Delivery Service (213 reviews)
- Rooms To Go Customer Care (168 reviews)
- Rooms To Go Warranty (147 reviews)
- Rooms To Go Repair (46 reviews)
Ashley Furniture should have their license revoked. They are a rip off!
How would you compare Ashley Furniture vs Rooms To Go?
Ashley has reached out to me via Twitter we will see, as far as Rooms To Go I will NEVER shop there again. They sole me a 5 year warranty which they refused to repair 3 different defects they are liars and cheats.
I have never bought anything from Ashley Furniture before.
My name is Patsy and I am giving ZERO stars. I purchased a dining room set from Rooms To Go in Baton Rouge, LA.
Since then the table, chairs, and bench has fallen apart. The table top has deep impressions of white all over where the black paint has marred, especially in the middle of the table! The 2 bar stools have fallen apart several times, even one time with someone sitting on one of them! My boyfriend and son-in-law fixed them and in a matter of time, they fell apart again and again.
They are still not right! The bench now has a wide cut gap in the middle of the cushion on it! I have never seen the likes of this! This table hasn’t even been used much.
I had a dining room table for 27 years before this one and I never had one single problem with it. Guess I should have kept it and not wasted my money on this piece of crap that I now have! I called Rooms to Go customer service today and spoke with 2 women, Dionna and Sabrina, and got very upset. They both told me that there is nothing that can be done because the dining set is no longer under the one- year warranty.
They both acted as if they could care less, that I am now stuck with a piece of falling apart crap in my house! I asked them why you do not stand behind your furniture and all they talked about was the warranty. I said that warranty should not be an issue when my table is in this shape in less than 3 years! I take care of my furniture and I am embarrassed for my family and friends to see it and how they remark about it.
This stupid dining set is a disaster! Then I emailed the president of the company, along with 3 other head CEOs. I got an email back from a person named Cindy, who told me there was nothing they could do. I asked her why the other 4 weren’t contacting me back, since I sent the email to them.
She said they were FULLY AWARE of my situation and THEY ARE SORRY THAT I FEEL THIS WAY! What?!!!!!!!! EXCUSE ME!!!!!! She also said there is nothing further they can do to assist me with my matter.
HORRIBLE MANAGEMENT FOR A LARGE COMPANY LIKE THIS ONE WITH CHEAP *** FURNITURE THAT COSTS A LOT!
IF YOU WANT NICE FURNITURE THAT WILL LAST, I WOULD ADVISE YOU TO NOT BUY ANYTHING FROM THIS STORE! I WILL NEVER ENTER ANY OF THEIR STORES AGAIN!