PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rent King and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rent King
Ashley Furniture

Rent King and Ashley Furniture Overview

Total reviews
59
2928
Company responses
0
126
Issues resolved
0
15

Rent King and Ashley Furniture Consumer Ratings

Rank
118 out of 1492 in Furniture and Decor category
294 out of 1492 in Furniture and Decor category
Customer service
79 in category
248 in category
Website
81 in category
280 in category
Reliability
61 in category
242 in category
Exchange, Refund and Cancellation Policy
76 in category
243 in category

Rent King and Ashley Furniture Rating Details

Customer service
2.6 (32 reviews)
1.4 (799 reviews)
Reviewer's quote

I must say I have never came across anyone with such great customer service so great when I came to Rent King in Largo FL, you guys are great and do a wonderful job with serving your customers the proper way and meeting their needs. Thank you guys once again!! :y:..

Read full review

Can not get any response from store complete lack of customer service. I just want to update my phone number before my delivery tomorrow. I will never shop with Ashley again...

Read full review
Website
3.1 (27 reviews)
2 (592 reviews)
Reviewer's quote

I purchased a recliner after spending several hours in the store that was in PERFECT condition at the time of purchase with not a mark or a sign of wear on it. When it arrived at my house a few days later, there were 2 VERY noticeable tears in the fabric on the corners of the chair, which would...

Read full review

...Upon purchase the website stated (Free Delivery), but the young lady stated to me that it needed assembly. I was told "when delivered they would take it to the location and assemble it," so I paid an additional $69. 99...

Read full review
Reliability
2.8 (24 reviews)
1.3 (683 reviews)
Reviewer's quote

My rent king is in Lakeland they are awesome. They will help you when you need help they go way beyond what is expected. I would highly recommend them.

Read full review

Had Mathis Furniture Customer service contact Ashley Furniture customer service which was successful. Repurchased at Mathis Furniture!

Read full review
Exchange, Refund and Cancellation Policy
2.5 (24 reviews)
1.3 (636 reviews)
Reviewer's quote

They greet u as soon as u open the door everyone always has a great attitude when u come into the Bradenton rentking u feel like family

Read full review

...Kevin Owens, was there and told us this was an inaccurate and that mattresses could not be returned and that the only way we could return it is if we exchanged it for another mattress. This was inaccurate to what we were told originally when we made the purchase. I would like to talk to someone regarding this policy...

Read full review

Rent King and Ashley Furniture Pros and Cons

Pros
  • Understanding
  • Great customer service
  • Compassion
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Customer service
  • Used products
  • Racist remarks
  • Customer service
  • Customer service sucks
  • Quality of furniture

Rent King and Ashley Furniture Most Positive Reviews

Top rated reviews
5

My experience with the new management and staff is awesome. They came through for me when it matters most. I ordered a...

Read full review
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

Read full review
5

The guys at Bearss Ave Kelvin and Luis help me alot for my merchandise those guy will help you on anything me and my...

Read full review
5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

Read full review

Rent King and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

I have been renting furniture from the BRADENTON, FL. location. After just 2/3 months I decided the amt they were...

Read full review
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

Read full review
1

I purchased a laptop from Rent King in Bradenton Fl. The laptop had tons of issues, brought it back to the store to...

Read full review
1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

Read full review

Rent King and Ashley Furniture Latest Reviews

Recent published reviews
No votes

Getting calls from my district manager threatening yelling and just talk to I guess a directory somebody from the...

Read full review
No votes

Hi - I have a Bolanburg kitchen table...we love it. We have an issue that the top is chipping/losing the brown color in...

Read full review
1.5

I purchased a recliner after spending several hours in the store that was in PERFECT condition at the time of purchase...

Read full review
1

Damage to Leather Sofa (Still Under WARRANTY)...Called Ashley Furniture...Spoke w/Person who answered phone...explained...

Read full review

Rent King and Ashley Furniture Products and Services

Most reviewed product and services
  • Rent King Manager (13 reviews)
  • Rent King Customer Care (4 reviews)
  • Rent King 50 Dollar Off Coupon (1 review)
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (241 reviews)