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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 13 ISSUES RESOLVED
  • 127 COMPANY RESPONSES
  • 2443 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 13
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service41
  • Customer service sucks12
  • No one wanted to fix problem10
  • Quality of furniture8
  • Delivery7
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Rc Willey Home Furnishings

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 80 COMPANY RESPONSES
  • 87 TOTAL REVIEWS
  • $39.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
3.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly and professional customer service 3
  • Great showroom 2
  • Furniture i picked 2
  • Delivery staff was nice and dependable 2
  • Wide selection of items 1

Customers don't like

  • Poor customer service16
  • Quality and customer service2
  • Not being able to contact claims for a solution2
  • It was almost impossible to recieve assistance2
  • Do not like how they are handling my claim2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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