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Pottery Barn
Ashley Furniture

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Pottery Barn

Pottery Barn

Has verified representatives
1.8
  • 11 ISSUES RESOLVED
  • 49 COMPANY RESPONSES
  • 652 TOTAL REVIEWS
Rank
259 out of 2099
in Furniture and Decor category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    17%
  • AVG CALL DURATION
    09:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
67 reviews
2.1
58 reviews
2
52 reviews
Ashley Furniture

Ashley Furniture

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2710 TOTAL REVIEWS
Rank
263 out of 2099
in Furniture and Decor category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    177
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    8%
Top Products and Services
1.8
449 reviews
1.8
360 reviews
1.8
213 reviews

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