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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 2314 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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Pottery Barn Kids

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 103 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $808 AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Nightmare 1
  • Products 1

Customers don't like

  • Very poor customer service4
  • Customer service3
  • Lack of real solution2
  • That you take an order when you do not have the product1
  • Very arrogant customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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