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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 13 ISSUES RESOLVED
  • 127 COMPANY RESPONSES
  • 2470 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 13
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service41
  • Customer service sucks13
  • No one wanted to fix problem10
  • Quality of furniture8
  • Delivery7
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Pottery Barn Kids

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 149 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $765 AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Products 1
  • Nightmare 1
  • Items available for purchase 1
  • Good product 1
  • Delivery people were nice 1

Customers don't like

  • Customer service7
  • Very poor customer service5
  • Lack of real solution5
  • Lack of communication and information3
  • Very arrogant customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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