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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 2336 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 12
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service11
  • Customer service sucks11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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Pepperfry

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 156 COMPANY RESPONSES
  • 355 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.2
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 8
  • Pathetic 6
  • Very dissapponting 6
  • Traumatic 5
  • Felt cheated and harassed 3

Customers don't like

  • Customer service10
  • Delayed delivery10
  • Pathetic service9
  • False promises7
  • Refusal to acknowledge problem6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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