PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about NY Furniture Warehouse and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

NY Furniture Warehouse
Ashley Furniture

NY Furniture Warehouse and Ashley Furniture Overview

Total reviews
7
2937
Company responses
0
126
Issues resolved
0
15

NY Furniture Warehouse and Ashley Furniture Consumer Ratings

Rank
571 out of 1500 in Furniture and Decor category
297 out of 1500 in Furniture and Decor category
Diversity of Products or Services
428 in category
289 in category
Reliability
314 in category
244 in category
Warranty
308 in category
232 in category
Customer service
356 in category
251 in category

NY Furniture Warehouse and Ashley Furniture Rating Details

Diversity of Products or Services
1 (1 review)
2.1 (608 reviews)
Reviewer's quote

I placed an order for Italian leather sectional paid for in full and received a vinyl couch which was confirmed by the leather experts who came to service the couch after the delivery guys took it apart and damaged a part of it. The manager will not get on the phone or answer any more emails...

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...Tried to call, when waiting on hold told to use chat services which weren't working, spent 2 hrs waiting. Then I find out your system's are down so I call Jefferey my sales person at Concord Ca. He says he's waiting for systems to come back up...

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Reliability
1 (1 review)
1.3 (687 reviews)
Reviewer's quote

No items

ashley homestore furniture has jerked me around for 9 months regarding my order. they can't deliver it in full, then claim they are delivering it in full, then show up with only one item. now i have been charged for all my missing items and delivery fees as well which should have been free. they...

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Warranty
1 (1 review)
1.4 (590 reviews)
Reviewer's quote

No items

Damage to Leather Sofa (Still Under WARRANTY)...Called Ashley Furniture...Spoke w/Person who answered phone...explained issue, She stated someone would return my Call same Day...That was a Week Ago...No Response from Ashley Furniture...Will Never Deal with them Again

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Customer service
1 (1 review)
1.4 (805 reviews)
Reviewer's quote

No items

They would call, text and email to confirm a delivery date and window, only to have us drive down, take off from work and get no showed! The customer service number is basically useless. It would take 30 minutes to an hour to get a person to answer, and sometimes they would hang up on me once they...

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NY Furniture Warehouse and Ashley Furniture Pros and Cons

Pros
No votes
  • Design of furniture
  • Salesperson
  • Price
Cons
No votes
  • Customer service
  • Customer service sucks
  • Quality of furniture

NY Furniture Warehouse and Ashley Furniture Most Positive Reviews

Top rated reviews
No votes
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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No votes
5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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NY Furniture Warehouse and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

I placed an order for Italian leather sectional paid for in full and received a vinyl couch which was confirmed by the...

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1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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No votes
1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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NY Furniture Warehouse and Ashley Furniture Latest Reviews

Recent published reviews
No votes

I ordered a sectional for $2400 from NYfurniturewarehouse.com and they never delivered it! Oleg Denishenko talked me int...

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1

Let me start off my review with this warning. DO NOT DO BUSINESS WITH ASHLEY FURNITURE! RUN..DONT WALK!!
My wife and I we...

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No votes

Oleg Denishenko and his son Vadim who works for Hasbro are consummate frauds! They have started over 6 businesses, defra...

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1.5

ashley homestore furniture has jerked me around for 9 months regarding my order. they can't deliver it in full, then...

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NY Furniture Warehouse and Ashley Furniture Products and Services

Most reviewed product and services
No votes
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (241 reviews)