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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 102 COMPANY RESPONSES
  • 2359 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 12
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service sucks12
  • Customer service11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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Nebraska Furniture Mart

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.9
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Salesman 3
  • Salesperson was friendly and helpful 2
  • Store layout 1
  • Selection 1
  • Salesperson was friendly and helpful on the day we shopped 1

Customers don't like

  • Delivery3
  • Product quality2
  • Product or customer service2
  • Customer servicer2
  • Customer service resolution2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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