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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 2329 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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Natuzzi

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.9
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Dissapointed 5
  • Design 3
  • Display and availability of product 1
  • Sofa until the butt holes were created within months 1
  • Great service 1

Customers don't like

  • Quality of furniture3
  • Product3
  • Customer service2
  • Difficulty to contact2
  • Response to the problem1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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