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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 2315 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1919 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $571 AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 22
  • Awesome peaceful sleep 13
  • Great product 13
  • Excellent neck support 11
  • Pillow 10

Customers don't like

  • Pillow quality72
  • False advertising63
  • Customer service51
  • Overpriced13
  • Bad product9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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