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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 63 COMPANY RESPONSES
  • 2296 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to39
  • Customer service sucks24
  • Quality of furniture24
  • Customer service21
  • No one wanted to fix problem20
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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1876 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $584 AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Extreme comfort 22
  • Awesome peaceful sleep 13
  • Great product 12
  • Excellent neck support 10
  • Slept well for the first time in a long time 9

Customers don't like

  • Pillow quality66
  • False advertising52
  • Customer service46
  • Bad product26
  • Overpriced26
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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