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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 2222 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 18
  • Salesperson 10
  • Price 6
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to36
  • Quality of furniture23
  • Customer service sucks22
  • Customer service20
  • No one wanted to fix problem20
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Mathis Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Delivery crew 2
  • Couch 1
  • Customer service 1
  • Sales representative 1
  • Style and so called service 1

Customers don't like

  • Bad customer service6
  • Lies i was told3
  • Product quality3
  • Followup to get what they said - done2
  • Predatory sales practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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