PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Living Spaces as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture
Living Spaces

Ashley Furniture and Living Spaces Overview

Total reviews 3015 601
Company responses 126 0
Issues resolved 15 5

Ashley Furniture and Living Spaces Consumer Ratings

Rank
304 out of 1532 in Furniture and Decor category
370 out of 1532 in Furniture and Decor category
Customer service
No votes
297 in category
Product or Service Quality
No votes
292 in category
Reliability
No votes
266 in category
Delivery Service
No votes
248 in category

Ashley Furniture and Living Spaces Rating Details

Customer service
No votes
1.2 (310 reviews)
Reviewer's quote

...This is such poor customer service..

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...Customer service stinks. Waited for almost 2 days for them to answer my calls. No one ever called...

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Product or Service Quality
No votes
1.4 (271 reviews)
Reviewer's quote

Freeway service Rd in houston Tx. i would not purchase the merchandise until i was insured of how my furniture would be getting to my home, the cost of the delivery and also when it was able to be delivered which i was told no later than 09/25/2020. I was told that the 3rd party delivery company...

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...They looked up the order for the wrong chairs they delivered by their own mistake and now I have to pay for their negligence!! Great service and luckily now we have 2 other Big Furniture companies in HB..

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Reliability
No votes
1.2 (265 reviews)
Reviewer's quote

We purchased several rooms of Ashley furniture. Our kitchen table was purchased in July 2019 from Furniture and More in Rehoboth Beach Delaware. Our table keeps getting Knick’s with white paint coming through. We are only two people with no children and are very careful of our furniture. It looks...

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So I purchased VIP warranty feeling confident Living Spaces had my back. Well I was wrong. They have unsafe furniture. They have sharp edges all the way around and makes very unsafe for kids. They never called me back after I filed through a claim through the warranty I paid for when I purchased...

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Delivery Service
No votes
2 (240 reviews)
Reviewer's quote

And secondly, we cannot wait for these couches any longer - we have been without couches for almost a month and a half now, so instead of having the free delivery service that they were going to be providing to us because of Covid we are now planning on having to drive to the distribution center to...

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...Buyer BEWARE the delivery service is THIRD PARTY. THEY ARE NOT EMPLOYEES OF living spaces. In essence you are trusting these strangers to come into your home...

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Ashley Furniture and Living Spaces Pros and Cons

Pros
  • Design of furniture
  • Salesperson
  • Price
  • Showroom
  • Salesperson
  • Product selection
Cons
  • Customer service
  • Customer service sucks
  • Quality of furniture
  • Customer service
  • Dont take care of their customer
  • Unprofessional customer service

Ashley Furniture and Living Spaces Most Positive Reviews

Top rated reviews
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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5

It seems like Living Spaces is sleeping most of the time and is only awake when it's time to deposit the check. Worst e...

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5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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5

We had a very positive experience with Living Spaces in Vista, CA. We ordered our sofa in our preferred color - teal -...

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Ashley Furniture and Living Spaces Most Critical Reviews

Lowest rated reviews
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

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1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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1

2014-Sep-29

My husband and I went to the Scottsdale location yesterday to purchase a dining table and coffee table. We...

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Ashley Furniture and Living Spaces Latest Reviews

Recent published reviews
1

Can someone please call me regarding placing a order

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2.2

So I purchased VIP warranty feeling confident Living Spaces had my back. Well I was wrong. They have unsafe furniture. T...

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1.6

I have purchased several furniture items on 9/20/20 from the store at 14810 N. Freeway service Rd in houston Tx. i...

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1

I purchased more then 10K of furniture including 6 leather chairs all of which broke. I also got talked into paying...

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Ashley Furniture and Living Spaces Products and Services

Most reviewed product and services
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (246 reviews)
  • Living Spaces Sofa (98 reviews)
  • Living Spaces Customer Care (51 reviews)
  • Living Spaces Recliner (28 reviews)