PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ashley Furniture and Levin Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ashley Furniture
Levin Furniture

Ashley Furniture and Levin Furniture Overview

Total reviews
2740
247
Company responses
126
0
Issues resolved
14
6

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2740 reviews. It is 2493 reviews more than Levin Furniture received since Feb 12, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Levin Furniture customer support team than with Ashley Furniture customer service.

Ashley Furniture and Levin Furniture Consumer Ratings

Rank
268 out of 2124 in Furniture and Decor category
327 out of 2124 in Furniture and Decor category
Customer service
228 in category
255 in category
Product or Service Quality
232 in category
293 in category
Staff
229 in category
153 in category

According to consumer ratings and reviews, Ashley Furniture ranks 59 points higher in the Furniture and Decor category than Levin Furniture. People gave Ashley Furniture 1.4 stars for Customer service criterion in Furniture and Decor category and it is 366 points higher than the worst rated brand in this category. At the same time, Levin Furniture was rated 1.3 stars for Customer service criterion in this category and it is 339 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ashley Furniture has a higher rating than Levin Furniture. Regarding Staff criterion, consumers gave Ashley Furniture 1.8 stars and it is 61% greater than other in category. Levin Furniture however was rated 2.1 stars and it is 74% greater than other in category.

Ashley Furniture and Levin Furniture Rating Details

Customer service
1.4 (683 reviews)
1.3 (150 reviews)
Reviewer's quote

...between the myself or customer service many times. I was finally able to have the Entertainment Center delivered to me the last week of Oct. 2019...

Nadine F

...I could have bought *** furniture for way less money and have been treated just the same from a low end store, i thought Levins had quality furniture and great customer service, boy did i learn the hard , exspensive way..

Sherry c
Product or Service Quality
1.6 (604 reviews)
1.3 (123 reviews)
Reviewer's quote

Nothing on website is in store. Sales rep stated could order it and have it delivered in 6-8 weeks. I would't be at the store for furniture if I could wait 6-8 weeks!!! Rep follows you around the store not giving you time to choose anything.

PissedConsumer1718422

...A service rep was sent out on July 13th and said it needed a new motor and something else. Also it could possibly be a fire hazard. I don't want a recliner that needs a new motor right off the bat much less worry about a fire hazard...

Carol B
Staff
1.8 (598 reviews)
2.1 (136 reviews)
Reviewer's quote

...These guys need a new delivery company and a new staff that knows what is going on. :angry: ***..

Vernon D

The sales staff was friendly and helpful, however I cannot say the same about its management. I made numerous complaints regarding the foul smell of the mattress (I am aware that there is a smell associated with the hybrid mattresses, however this made it impossible to be in the room, I had to...

Aspyn

Ashley Furniture and Levin Furniture Pros and Cons

Pros
  • Design of furniture
  • Salesperson
  • Price
  • Salesperson
  • With my initial purchase i was pleased
  • Store selection
Cons
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem
  • Poor quality
  • And am very disappointed
  • Poor quality that was represented as high quality

Ashley Furniture and Levin Furniture Most Positive Reviews

Top rated reviews
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

5

First off im a ex employee of levin furniture the best they had at delivering . And got treated like crud at the end...

Ashley Furniture and Levin Furniture Most Critical Reviews

Lowest rated reviews
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

1

My wife and I purchased an "Albany Furniture" leather living room set (modular sofa, loveseat and ottoman, 6 pieces...

Ashley Furniture and Levin Furniture Latest Reviews

Recent published reviews
1

I ordered a bedroom set online. They clearly show 2 options one for shipping address and one for billing address. I...

Read all 2740 reviews
1

Delivery did not unpackage furniture

Read all 247 reviews

Ashley Furniture and Levin Furniture Products and Services

Most reviewed product and services
  • Ashley Furniture Sofa (451 reviews)
  • Ashley Furniture Furniture Set (361 reviews)
  • Ashley Furniture Delivery Service (213 reviews)
  • Levin Furniture Sofa (44 reviews)
  • Levin Furniture Customer Care (26 reviews)
  • Levin Furniture Recliner (21 reviews)