Start a new comparison
Delete

Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 250 COMPANY RESPONSES
  • 811 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality14
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product4
  • Poor extended warranty4
Delete

Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 85 COMPANY RESPONSES
  • 2337 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 12
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service11
  • Customer service sucks11
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel