PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lane Furniture and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lane Furniture
Ashley Furniture

Lane Furniture and Ashley Furniture Overview

Total reviews
438
2765
Company responses
0
126
Issues resolved
0
15

Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 2765 reviews. It is 2327 reviews more than Lane Furniture received since Jan 10, 2008.

Lane Furniture and Ashley Furniture Consumer Ratings

Rank
274 out of 1894 in Furniture and Decor category
269 out of 1894 in Furniture and Decor category
Product or Service Quality
276 in category
235 in category
Value for money
285 in category
263 in category
Reliability
137 in category
228 in category

According to consumer ratings and reviews, Ashley Furniture ranks 5 points higher in the Furniture and Decor category than Lane Furniture. People gave Lane Furniture 1.4 stars for Product or Service Quality criterion in Furniture and Decor category and it is 268 points higher than the worst rated brand in this category. At the same time, Ashley Furniture was rated 1.6 stars for Product or Service Quality criterion in this category and it is 309 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Ashley Furniture has a higher rating than Lane Furniture. Regarding Reliability criterion, consumers gave Lane Furniture 1.6 stars and it is 75% greater than other in category. Ashley Furniture however was rated 1.3 stars and it is 58% greater than other in category.

Lane Furniture and Ashley Furniture Rating Details

Product or Service Quality
1.4 (113 reviews)
1.6 (622 reviews)
Reviewer's quote

...I also felt great about buying a product made in the USA. Unfortunately, what we didn't know was that this fabric has an extremely limited lifespan. Its just my wife and I..

Frank G

...You have terrible customer service and won't be open long if you can't treat your customers better..

PissedConsumer1760599
Value for money
1.6 (105 reviews)
1.7 (528 reviews)
Reviewer's quote

...Great Bass Pro gave me my money back!!! Why is furniture people in business like this? You should be kicked out of USA..

PissedConsumer1453889

12/26/2019 Worst Customer Service! Never purchase their insurance! Waste of money! My headboard of the bed is infested with Bed bugs! And they said probably we brought them into the house! I will never buy from them again.

Lamont
Reliability
1.6 (103 reviews)
1.3 (602 reviews)
Reviewer's quote

never again will I order chairs or furniture online go to the stores.

PissedConsumer1758772

I actually felt like I needed to take a shower after dealing with their floor sales people. They are worse than the lowest of used car salesman. They offer these great sales terms but then try to get you into a lesser one by offering you percentages they won't let you have with other advertised...

William H

Lane Furniture and Ashley Furniture Pros and Cons

Pros
  • Style of furniture
  • Style was just what i wanted
  • Style
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Quality of chair
  • Poor quality inferior material used
  • Quality
  • Customer service
  • Customer service sucks
  • No one wanted to fix problem

Lane Furniture and Ashley Furniture Most Positive Reviews

Top rated reviews
5

I bought a Lane rocker recliner when my son was born because we didnt have a rocker in the house at the time. Since I...

5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

Lane Furniture and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

I spent over 2000 dollars on a lift, heat and massage chair for my husband who was in an automobile accident. I schedul...

1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

Lane Furniture and Ashley Furniture Latest Reviews

Recent published reviews
1.6

never again will I order chairs or furniture online go to the stores.

Read all 438 reviews
1

I actually felt like I needed to take a shower after dealing with their floor sales people. They are worse than the lowe...

Read all 2765 reviews

Lane Furniture and Ashley Furniture Products and Services

Most reviewed product and services
  • Lane Furniture Recliner (211 reviews)
  • Lane Furniture Sofa (80 reviews)
  • Lane Furniture Loveseat (18 reviews)
  • Ashley Furniture Sofa (454 reviews)
  • Ashley Furniture Furniture Set (369 reviews)
  • Ashley Furniture Delivery Service (214 reviews)