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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 2305 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to18
  • Customer service sucks10
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
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Lane Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 345 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Style of furniture 11
  • I liked the look of the piece i purchased 6
  • Style was just what i wanted 6
  • I purchased the item because i felt it was a reputable company 5
  • Style was what i wanted 2

Customers don't like

  • Quality of chair6
  • Company lack of comittment5
  • Durability5
  • Quality of furniture4
  • Quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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