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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 97 COMPANY RESPONSES
  • 2344 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 18
  • Salesperson 10
  • Customer service 5
  • Price 4
  • Salesman and manager were great 3

Customers don't like

  • Customer service sucks12
  • No one wanted to fix problem10
  • Quality of furniture6
  • Customer service6
  • No refund5
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Knoxville Wholesale Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Salesman that helped me at time of purchase 1

Customers don't like

  • Customer service2
  • Salesman dishonesty1
  • Replacement optionsadditional cost was unfair1
  • Product quality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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