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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 10 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 2314 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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Knoxville Wholesale Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.1
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • How i was treated and that jason went the extra mile 1
  • Salesman that helped me at time of purchase 1

Customers don't like

  • Customer service1
  • Product quality1
  • Replacement optionsadditional cost was unfair1
  • Salesman dishonesty1
  • Way they deal with customer complaints1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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