PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kearny Mattress Outlet and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kearny Mattress Outlet
Ashley Furniture

Kearny Mattress Outlet and Ashley Furniture Overview

Total reviews
1
2885
Company responses
0
126
Issues resolved
0
15

Kearny Mattress Outlet and Ashley Furniture Consumer Ratings

Rank
114 out of 208 in Bed and Bath category
290 out of 1485 in Furniture and Decor category
Customer service
No votes
244 in category
Product or Service Quality
No votes
245 in category
Reliability
No votes
239 in category
Exchange, Refund and Cancellation Policy
No votes
240 in category

Kearny Mattress Outlet and Ashley Furniture Rating Details

Customer service
No votes
1.4 (773 reviews)
Reviewer's quote

No items

...I tried to contact customer service only to go to voice mail. This is the second week without any answers or call back..

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Product or Service Quality
No votes
1.6 (683 reviews)
Reviewer's quote

No items

...furniture business!!!!!!! Ashley makes promises of availability and never fulfills their commitment! They want to get your money only to inform you that the product is not available and then takes weeks to return your money!!!!! DO NOT PURCHASE ANYTHING FROM ASHLEY FURNITURE...

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Reliability
No votes
1.3 (661 reviews)
Reviewer's quote

No items

I placed my order at the end of April 2020!!! I got everything via UPS in which the coffee table had to be sent back BECAUSE of damage! AND NOW I HAVE A HALF SECTIONAL IN MY LIVING ROOM FOR TWO WEEKS AND WAS Supposed TO HAVE THE OTHER HALF DELIVERED TODAY AND GUESS WHAT ITS DELAYED YET AGAIN FOR...

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Exchange, Refund and Cancellation Policy
No votes
1.3 (619 reviews)
Reviewer's quote

No items

I requested an exchange for a nightstand because it arrived damaged. An associate helped me out and processed an exchange. UPS had successfully picked up the item on 5/12/20 and it was delivered to the Ashley warehouse on 5/15/20 according to their tracking...

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Kearny Mattress Outlet and Ashley Furniture Pros and Cons

Pros
No votes
  • Design of furniture
  • Salesperson
  • Price
Cons
No votes
  • Customer service
  • Customer service sucks
  • Quality of furniture

Kearny Mattress Outlet and Ashley Furniture Most Positive Reviews

Top rated reviews
No votes
5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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No votes
5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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Kearny Mattress Outlet and Ashley Furniture Most Critical Reviews

Lowest rated reviews
No votes
1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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No votes
1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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Kearny Mattress Outlet and Ashley Furniture Latest Reviews

Recent published reviews
No votes
No votes

Very poor service. My issue wasn't dissolve.i need to talk to corporate.i'm not please with the service I received

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No votes
No votes

I ordered Furniture from 1Stop Bedrooms. The furniture is Ashley and comes from Ashley. I ordered the furniture on 4/30/...

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Kearny Mattress Outlet and Ashley Furniture Products and Services

Most reviewed product and services
No votes
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (239 reviews)