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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 2327 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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Jeromes Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $52.2K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Sells rep who sold me the piece 2
  • How much they want your money 2
  • I like the comfort of the chair 2
  • I like the look of the chair 1
  • Sales woman 1

Customers don't like

  • Total lack of customer service5
  • I will never do business with them5
  • Customer service3
  • Return policy3
  • Uncaring attitudes2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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