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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 13 ISSUES RESOLVED
  • 127 COMPANY RESPONSES
  • 2443 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 13
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service41
  • Customer service sucks12
  • No one wanted to fix problem10
  • Quality of furniture8
  • Delivery7
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Jennifer Convertibles

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $68.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Initial salesperson 3
  • Store customer service 2

Customers don't like

  • Especially customer service4
  • Customer service3
  • Product quality2
  • Worst experience i ever had1
  • Uncaring sleazy customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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