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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 13 ISSUES RESOLVED
  • 127 COMPANY RESPONSES
  • 2443 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
  • Design of furniture 20
  • Salesperson 13
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service41
  • Customer service sucks12
  • No one wanted to fix problem10
  • Quality of furniture8
  • Delivery7
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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1430 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $955 AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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