Start a new comparison
i

Ashley Furniture

1.8
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2663 TOTAL REVIEWS
Rank
255 out of 2046
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    165
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    8%
Top Products and Services
1.8
440 reviews
1.8
356 reviews
1.8
206 reviews

Jcpenney

2.2
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1620 TOTAL REVIEWS
Rank
52 out of 605
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    94
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    03:05
  • ISSUES RESOLVED
    15%
Top Products and Services
2.8
174 reviews
2.2
109 reviews
2.8
78 reviews

How would you compare Ashley Furniture vs Jcpenney?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1531787

My experience with JC Penney has mostly been in-store, and I have no issues there. My only issue has been the recent poor communications regarding my recent online order.

My only experience with Ashley is recent and it involves their failure to tell me that part of my in-store order was out of stock.

After being told that their shipments arrive at their store in about a week to 10 days, I learned after almost two weeks after placing my order, that an integral part of the order had been out of stock and would take another week to arrive at their local warehouse. Suffice it to say, there is no issue with the merchandise at either store, but they share the unfortunate lack of communication skills with their customers.

Top Rated Ashley Furniture Reviews

Show more

Top Rated Jcpenney Reviews

Show more