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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 11 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 2315 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 8
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Customer service sucks11
  • No one wanted to fix problem10
  • Customer service9
  • Quality of furniture8
  • No refund5
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Huffman Koos

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Available models 1
  • Our saleswoman was great 1
  • Style of the product 1

Customers don't like

  • Customer service7
  • Customer service and delivery and quality3
  • Quality of furniture3
  • Unprofessio2
  • Very poor customer service and support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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