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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 111 COMPANY RESPONSES
  • 2375 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 20
  • Salesperson 12
  • Price 8
  • Salesman and manager were great 5
  • Customer service 5

Customers don't like

  • Customer service sucks12
  • Customer service12
  • No one wanted to fix problem10
  • Quality of furniture8
  • No refund5
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HomeGoods

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shopping 2
  • Product 2
  • Quality of inventory 1
  • Product variety 1

Customers don't like

  • Product purchased3
  • Lack of customer service and professionalism2
  • Customer service2
  • Ticketed price not actual price1
  • Store manager1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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