Ashley Furniture vs HayNeedle

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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2190 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Design of furniture 19
  • Salesperson 11
  • Price 7
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to36
  • Quality of furniture24
  • Customer service sucks23
  • No one wanted to fix problem20
  • Customer service19

Products by Ashley Furniture

No items

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HayNeedle

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $8.1K CLAIMED LOSSES
  • $506 AVERAGE LOSS
2.2
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Array of products 2
  • Customer service and product 1
  • Customer service reps were very nice 1
  • Delivery 1
  • Product selection and prices 1

Customers don't like

  • Customer service3
  • Delivery and failure to deliver the correct product2
  • Delivery delay2
  • False advertising2
  • Unresponsive2

Products by HayNeedle

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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