Ashley Furniture vs Havertys Furniture

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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2189 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design of furniture 19
  • Salesperson 11
  • Price 7
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to36
  • Quality of furniture24
  • Customer service sucks23
  • No one wanted to fix problem20
  • Customer service19

Products by Ashley Furniture

No items

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Havertys Furniture

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 309 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Location 7
  • Sales staff 7
  • Showroom 4
  • Delivery was as promised 2
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality9
  • Customer service8
  • Damages4
  • Quality and service4
  • Fabric defective4

Products by Havertys Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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