Ashley Furniture vs Hancock and Moore
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Ashley Furniture
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- 13 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2643 TOTAL REVIEWS
Rank
259 out of 1936
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS150
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SUCCESSFUL87%
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AVG CALL DURATION04:01
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ISSUES RESOLVED8%
Top Products and Services
Hancock and Moore
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- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 24 TOTAL REVIEWS
Rank
284 out of 1936
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS1
-
SUCCESSFUL100%
-
AVG CALL DURATION07:00
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Ashley Furniture Reviews
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Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan...
Ashley Furniture - Leather Sofa Peeling
I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no more then...
Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3...
Ashley Furniture is TOXIC
Sectional was delivered 1.5 weeks ago. Since then I have experienced nausea, headaches, muscle pain, respiratory distress, and even skin reaction...
Ashley Furniture - Durablend Peeling
My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us...
Ashley Furniture - Totally disappointed!!
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the...
Ashley Furniture - Platinum warranty beware
Please read over the terms and conditions when you before buying platinum warranty. If you purchase the warranty it does not cover many defects like...
Ashley Furniture - Defective Product and does not honor warranty
We purchased the Tyler Creek Dining room table and chairs through the Ashley Store in Louisville, KY. We thought we found what we were looking for...
Top Rated Hancock and Moore Reviews
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Hancock and Moore - Springs broken on $10,000 reclining couch
This is my second post on the same couch. Bought two couches, one that reclines, one that doesn't (but they are matching). My first post was about...
Hancock and Moore - Hancock & Moore: You can get better but you can't pay more.
On June, 2011 we purchased two recliners from Hancock & Moore. These were two expensive chairs but we had a previous experience with quality so we dec...
Hancock and Moore - Very disappointed after being a customer many years
I have been a long time customer of this company. I am leaving this review because I do not believe them to be the company they were 20 years ago...
Hancock and Moore - Not worth it
Purchased an Austin High Back recliner in Document Chino in 2004 from local "high quality" furniture store.
The cylinder to bring chair back up never w...
The cylinder to bring chair back up never w...
Hancock and Moore - Sad quality
Ordered 3 pieces of "just in time" furniture. Coach came with defective cushions-- had to pay for replacements, then we're reimbursed. Both recliners...
Hancock and Moore - Poor Quality Leather
The leather is wearing very poorly on my 8 year old Hancock & Moore club chair. Totally unacceptable for such an expensive chair. This was a...
Hancock and Moore great products require a little care
I have had two sofas and two loveseats since 2010 and all pieces have held up well. H&M as all other manufacturers cannot warranty against wear of...
Hancock and Moore - Problem with Leather and Tufting
We purchased a chair & ottoman, a sofa and a loveseat approximately 20 years ago based on H & C's reputation as a quality furniture manufacturer. ...
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