PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Haining Happy Leather and Ashley Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Haining Happy Leather
Ashley Furniture

Haining Happy Leather and Ashley Furniture Overview

Total reviews
18
2928
Company responses
0
126
Issues resolved
0
15

Haining Happy Leather and Ashley Furniture Consumer Ratings

Rank
189 out of 1492 in Furniture and Decor category
294 out of 1492 in Furniture and Decor category
Style and Design
125 in category
248 in category
Warranty
428 in category
228 in category
Value for money
499 in category
263 in category
Product or Service Quality
339 in category
251 in category

Haining Happy Leather and Ashley Furniture Rating Details

Style and Design
3.2 (9 reviews)
2.6 (587 reviews)
Reviewer's quote

I called the store so that I could get information they have none I’m afraid because of all the lighting is in charge of this on it can someone please tell me who can I contact the name of the maker is Jackson company I can’t get any information from the store I purchased it in order to have any...

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Bought Sofa, loveseat, and recliner theater style all electric. One of the most expensive sets in the store. The seller accidentally gave me the wrong receipts and called me after already leaving the store to see if I could drive the receipts back...

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Warranty
1 (8 reviews)
1.4 (586 reviews)
Reviewer's quote

...it moist and clean with its cleaner every month now we had to buy mew furniture wow what a rip off some could give at least half the money less than 3 for warranty now no one takes...

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Damage to Leather Sofa (Still Under WARRANTY)...Called Ashley Furniture...Spoke w/Person who answered phone...explained issue, She stated someone would return my Call same Day...That was a Week Ago...No Response from Ashley Furniture...Will Never Deal with them Again

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Value for money
1 (8 reviews)
1.7 (603 reviews)
Reviewer's quote

I bought a Leather rocker reclining chair for my husband. Paid way to much. In the first 3 days it was showing prickly like marks on it. Next week the chairs leather Ha started peeling off in every crease. It’s only a couple weeks old & im throwing it out. It looks horrible & keeps peeling. Out the...

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...They just need to come pick this up and refund me my money. I’ll shop elsewhere..

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Product or Service Quality
1.1 (8 reviews)
1.5 (703 reviews)
Reviewer's quote

...Terrible service no way of contacting them or getting anyone to contact you back..

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Can not get any response from store complete lack of customer service. I just want to update my phone number before my delivery tomorrow. I will never shop with Ashley again...

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Haining Happy Leather and Ashley Furniture Pros and Cons

Pros
  • Way they looked in the store
  • Furniture has been just what i hoped for
  • Convenience features power motion cup holders storage
  • Design of furniture
  • Salesperson
  • Price
Cons
  • Peeling leather making the couch look 20-30 years old
  • No customer service
  • Warranty issues
  • Customer service
  • Customer service sucks
  • Quality of furniture

Haining Happy Leather and Ashley Furniture Most Positive Reviews

Top rated reviews
5

We rarely used the sleep sofa. It was purchased for occasional use when we had extra guests visiting. It is very...

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5

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

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4

the peeling was not covered by warranty though we were told the warranty covered all for 7 years.

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5

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

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Haining Happy Leather and Ashley Furniture Most Critical Reviews

Lowest rated reviews
1

Only sixteen months old and electronics burned up and melted. Was able to get controller out of sofa just before it...

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1

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

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1.1

Recliner has flipped backward several times ! Dangerous product! Company will face several lawsuits regarding this if...

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1

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

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Haining Happy Leather and Ashley Furniture Latest Reviews

Recent published reviews
No votes

I just need to replace right arm piece from my Sectional couch what I can do?

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No votes

Hi - I have a Bolanburg kitchen table...we love it. We have an issue that the top is chipping/losing the brown color in...

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No votes

Need to purchase leather to have my recliner fixed by a tech

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1

Damage to Leather Sofa (Still Under WARRANTY)...Called Ashley Furniture...Spoke w/Person who answered phone...explained...

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Haining Happy Leather and Ashley Furniture Products and Services

Most reviewed product and services
  • Haining Happy Leather Recliner (8 reviews)
  • Haining Happy Leather Sofa (5 reviews)
  • Ashley Furniture Sofa (473 reviews)
  • Ashley Furniture Furniture Set (372 reviews)
  • Ashley Furniture Delivery Service (241 reviews)