Guardsman vs Ashley Furniture

• Very dissatisfied
• No pros
• Some of the staff

• Design of furniture
• Salesperson
• Price

• Horrible customer service
• Failure to live up to warranty
• Misrepresents coverage

• Customer service
• Customer service sucks
• Quality of furniture

We had a good experience with guardsman. Our dog ate something that made her sick. She puked on our slip covered sofa...

Had an excellent experience today. Sales rep Neal Stewart at Fairfield NJ store! Highly recommend.

I received a geode as a gift and immediately dropped it and broke the corner off of my end table. I called Guardsman,...

ok, wrong furniture was delivered. Ours was given to someone else. Both sets stayed in the wrong homes for two days....

I wish I had read this review before shelling out money for this plan to cover all of my new furniture. The sales...

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn...

First of all I called an answering service who took my information and related it to Guardsman without doing a physical...

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The...

I put a claim in for a sectional I bought, the technician came to my house and was unable to repair it. I already knew t...

They never answer their phone. I have a lot of issues that need to be taken care of.

Waiting on the phone for over a hour each time I call them is unbelievable. This is before anyone answers the phone. I...

I sold my house my deceased husband built after living there for 65 years. This was a very emotional process.
On Sept.6,...

• Guardsman Protection Plan (284 reviews)
• Guardsman Claim (90 reviews)
• Guardsman Warranty (41 reviews)

• Ashley Furniture Sofa (481 reviews)
• Ashley Furniture Furniture Set (372 reviews)
• Ashley Furniture Delivery Service (246 reviews)