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Guardsman
Ashley Furniture

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Guardsman

Guardsman

1.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 621 TOTAL REVIEWS
Rank
502 out of 2118
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    02:12
  • ISSUES RESOLVED
    33%
Top Products and Services
1.2
275 reviews
1.2
88 reviews
1
40 reviews
Ashley Furniture

Ashley Furniture

1.8
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2731 TOTAL REVIEWS
Rank
268 out of 2118
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    199
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    8%
Top Products and Services
1.8
452 reviews
1.8
364 reviews
1.8
213 reviews

How would you compare Guardsman vs Ashley Furniture?

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Anonymous
#1348893

Both are horrible Ashley people told me I had total protection and that I would be able just get it replaced and then when I do it takes a month to get a response rhemst I'm being denied my request

Anonymous
#1182600

they both look horrible. I am just now getting somewhere with Guardsman. Only after 5 back and forths with the BBB though.

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